According to WhatsApp’s policy, users provide their financial information if they use the app’s payments features: It is not clear whether bank account information will be shared with the company. Many of our readers were concerned about their financial information being shared with Facebook. Users can interact with the businesses in other ways and don’t necessarily have to use WhatsApp. This could include location, contact lists, financial information and usage data, and other types of so-called metadata that would help Facebook target ads. What kind of information will be shared with their parent company, then?Īccording to Cathcart, this would be information conveyed through “optional people-to-business” features.
#Whatsapp facebook update
Instead, this update includes changes related to messaging a business on WhatsApp, which is optional, and provides further transparency about how we collect and use data.” They said: “We want to be clear that the policy update does not affect the privacy of your messages with friends or family in any way. End-to-end encryption on the app remains intact, and there is no evidence the company could “censor” messages, as some of our readers were asking. They cannot share your call logs, location, contact lists, and groups from your personal messaging.
The company has clarified that neither WhatsApp nor Facebook will have access to private messages and media shared between users and groups. The update was part of Facebook’s efforts to serve more targeted ads to people on Facebook and Instagram by knowing their usage habits on WhatsApp, and let businesses receive payments on WhatsApp for items that users may have clicked on Instagram first. To understand how a business processes your information, including how it might share your information with third parties or Facebook, you should review that business’ privacy policy or contact the business directly. For example, a business may give such third-party service provider access to its communications to send, store, read, manage, or otherwise process them for the business. In addition, some businesses might be working with third-party service providers (which may include Facebook) to help manage their communications with their customers. When you message with a business on WhatsApp, keep in mind that the content you share may be visible to several people in that business. We require each of these businesses to act in accordance with applicable law when providing any information to us. Will Cathcart, who oversees development and strategy for WhatsApp, said on Twitter, “This update describes business communication and does not change WhatsApp’s data sharing practices with Facebook.”īusinesses you interact with using our Services may provide us with information about their interactions with you. The answer is complicated and requires diving into WhatsApp’s new policies.įirstly, the new policy appears to apply to user interactions with businesses on the messaging platform. Our readers asked us a range of questions around this, including whether Facebook would now have access to private messages, and a range of user data that included bank account information.
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The week after the announcement, millions downloaded other apps like Signal and Telegram, which, similar to WhatsApp, offer free encrypted messaging services. This created an outcry from privacy advocates and users. We may use the information we receive from them, and they may use the information we share with them, to help operate” and market services. The policy now states, “WhatsApp receives information from, and shares information with, the other Facebook Companies. As part of the change, WhatsApp removed a passage allowing users to opt out of sharing certain data with Facebook. 8, 2021, the company’s policies would change, and users had to accept the new terms if they wanted to keep using the app. The privacy policy and terms of service said that as of Feb. In early 2021, a pop-up on WhatsApp user’s phones alerted them to a new terms of service and privacy policy for the messaging app that set off alarm bells.
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